NH
Nomthetho H

1 reviews | Active since Oct 2017

28 Sept 2020, 07:02

Cell C Getmore Dispute

Getmore services from Cell C is debiting my account after I've cancelled my subscription with them. This was cancelled in July 2020, on the 13th of August 2020 I contacted them and spoke to Christina which I told her that I've cancelled the subscription but my account is still being debited. She informed me that she would escalate the matter with the accounts department, but to date I still have not heard a thing from them.

Getmore please refund me the amount owed and STOP DEBITING. THIS AMOUNT REFLECTS ON MY Cell C STATEMENT MONTHLY ON WHICH I HAVE A DEVICE WITH HENCE I CAN'T REVERSE THE DEBIT ORDER.

Thanks.

0
Replies (1)
Cell C
Cell C's reply28 Sept 2020, 07:27
Official
Good day Nomthetho 

Thank you for getting in touch with us regarding your query. 

We have assigned your query to our Support Team for assistance. 

One of the consultants will contact you.


^YM