Cell C Get More - They did not cancel!!

<p>After speaking to cell c quering the amount that will deducted end of May, they informed me I was still paying for the get more service after i called in to log a cancellation request in January 2015 - the consultant Lizelle informs me that they tried to call me numerous of times in which I did not answer to confirm cancellation after 30 days. Because I did not answer the calls they decided to not cancel my service. They did not email nor SMS me to advse me they are trying to get a hold of me. The fact that i called in 30 days before the time to log a cancellation clearly proves my intention to cancel the service so why should this be cancelled only after a consultant calls me to confirm. This matter has been escalated and I am demanding my premiums back from February 2015. I will report this to the appropriate board because clearly this process is put in place to exploit its users and Cell C - would expect more protection from my service provider.</p>