1 reviews | Active since Oct 2014
Cell C get more still billed
I thought it would be a good idea to register for Cell C's Get More (back then it was called Get It).<br> <br> I almost never used the service, so last year decided to cancel the service. This was sometime in the first part of 2014. <br> <br> In December, after doing an upgrade an looking at my account for the first time, I realized the service was still active. Cell C never cancelled the service as I requested.<br> <br> I then asked for the service to be cancelled AGAIN in December 2014. <br> <br> I had a look at my account at the end of March and realized the service is still NOT CANCELLED AS REQUESTED FOR THE SECOND TIME!<br> <br> The called Get More immediately and the lady said her supervisor has already left but he will call me back \tomorrow"This was on 31/03/2015. Tomorrow has come and gone and I have had no more feedback regarding the query.<br> <br> So in essence Cell C has been *****ing my money for the past year! I demand that they cancel the Get More service immediately and refund me all the monthly payments since I first cancelled the service.<br> <br> <br> <br> """
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Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
