Cell C Get More *****ing my money!!!

I am speechless from the service I am receiving from Cell C. In the beginning of October I complained on Hellopeter regarding the following:

I am so dissapointed in the service of Cell C. Since 2016 I have been phoning Cell C and requested that they cancel my Get More on my account because I have never used it before and never will, every time they said that someone will phone me regarding the matter but no one phoned. Eventually a few months ago I got through to correct department, they assured me that my Get More is cancelled and that I wont be paying for it. As my Cell C is going off with a Debit Order, I don't always check my statement, this month I decided to check it and guess what??? I am still paying for Get More. Why is Cell C taking my money monthly? I demand a refund for all the months that i have been paying! I really don't have a problem changing networks if this problem is not resolved!!

After posting that, Cell c phoned me and promised me that my Get More is cancelled and that my account has been credited with more than R700.00 for all the months that I have been paying since cancelling the Get More, the Consultant assured me that my monthly premium wont go off until the Credit is finished and promised me that the Get More is cancelled.

Guess what???

This morning Cell C deducted my full premium and the Get More... I phoned them demanding that they refund my money, all they told me is that it will only be effective from the end of November because the Get More is not yet cancelled and will only be cancelled the end of November. I told the lady that it is not my problem when they cancelled it, I CANCELLED IT A YEAR AGO AND I WANT MY MONEY!! All she answered is that they cant!

I work with debit order systems daily and know that you can cancel it before it goes off!!

I demand my money back that Cell C is *****ING from me!!! This is the worst service ever!

Guess who will not be renewing there Cell C contract!!!