1 reviews | Active since Sept 2019
Cell c "Get more" services ***** operation
I actually felt like rating cell c more that this because of their good service. But what changed my heart is how they don't protect us their clients. So two weeks or so back I received a call from a lady selling some "Get more lifestyle services" under cell c. I clearly explained to the lady that I don't take up services explained over the phone, she should email me and I will decide after reading to understand what she was offering. Then again a second call from a guy offering the same services after a day, and I told him someone called already and I'm still waiting for the email. To date I received no email,yet my my account was debited. I didn't give any authority or personal details to these people. Just because I have two contracts with ce c they felt entitled to debit my account. I called this morning to enquire about my monthly payment and I was told that I was debited for "Get more"! I got transferred to the department and I spoke to one guy by the name "Paul", they didn't have my name, surname, cell number or anything.yet they debited my account. He further went on to tell me I have to wait for 30 days before someone calls me to cancel this. So I have to be debited twice before canceling a ********** act from them. Only after I mentioned that I put this on Hello Peter, he changed to say he will send an email to one "Sadi" and after listening to the phone calls they "might" reverse it immediately! Ao cell c is really going to allow vultures to come **** its customers? I've been a happy client until this moment, you can't expose us to these ********** and don't protect us when we come complaining. And is it lawful to share our banking details with these ********** without our permission? #Blackfriday is around the corner, and I urge ppl to read reviews on hello Peter before getting themselves ****med. I'm dissapointed with cell c
We apologize for the manner in which this matter was handled. We'll ensure that this matter is sorted.
^PN
We apologize for the manner in which this matter was handled. We'll ensure that this matter is sorted.
^PN
