1 reviews | Active since Aug 2016

06 Jun 2018, 12:35

Cell C Get More Bad service and impossible cancellation

I cancelled my Get More account nearly 2 years ago. After numerous calls with unhelpful, pushy staff, I was finally assured months later that this service was cancelled. I recently updated my Cell C contract and I was told that I had still been billed for Get More every month and that this service was never cancelled. I am now back at square one. Every time I call to cancel this service I am told that its cancelled after a long speel about why I need this useless service. Then the next month arrives and I am still being billed. This is getting ridiculous. It feels like I'm being ****** or ****med every month

0
Replies (2)
Cell C
Cell C's reply06 Jun 2018, 12:42
Official

Our team will investigate your query and provide you with feedback with the aim of resolving this matter.

Regards
Cell C | DA

Cell C
Cell C's reply07 Jun 2018, 10:15
Official

Lungile has contacted you and provided feedback on your query.

Regards

Cell C | DA