1 reviews | Active since Aug 2016

18 Aug 2016, 15:18

Cell c Get more are *******

<p>Cell c still deducted this month for get more. There is no communication between get more and cell c accounts. This is so frustrating. </p> <p>My monthly bill with cell c is R274 but they keep debiting my bank account for R333. This R333 is inclusive of the get more. Please can this be resolved and returned to my account urgently? If the team cannot understand simple english please cancel my debit order and i will pay cell c the correct amount every month.</p>

0
Replies (2)
Cell C
Cell C's reply19 Aug 2016, 05:14
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply19 Aug 2016, 07:16
Official

Mpho confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN