1 reviews | Active since Feb 2015
Cell C Get it service
I am a very happy cell c customer with no real complaints as of yet. However I have in the last month been losing my patience with the Getit service that I cancelled on the 14th of June 2015. After being advised to give a months notice for the getit service I realized that they want to charge me this month as well after me giving them the months notice required.<br> <br> I received a call this afternoon stating that I am registered with Santam Reality, which I am not, where they had ALL my personal details and I am not a member with them. Thereafter they returned my call stating that they made a mistake and it was for the getit service they tried to contact me. I feel this is very unprofessional and a major concern to me as they are making mistakes related to my personal information. I expect my cancellation to be finalized and no amount to be debited from my Cell c account
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
