CELL C GALLERIA - WORST SERVICE

THE MOST PATHETIC SERVICE !!

I HAVE BOOKED MY PHONE IN FOR REPAIR THROUGH CELL C INSURANCE IN DECEMBER 2019, IT IS JULY 2019 AND I HAVE STILL NOT RECEIVED MY PHONE.

CELL C GALLERIA HAVE SO MANY NEW STAFF WHO DONT KNOW WHAT THEY DOING, EVERY TIME I GO THERE A NEW CONSULTANT GIVES ME SOME STORY.

THE REPAIR CENTRE SAYS ITS IN CELL C, WHEN I GO TO THE STORE THEY GO IN THE BACK ROOM FOUR AN HOUR AND THE FEEDBACK IS THAT THE PHONE IS AT THE REPAIR CENTRE

I CALL THE REPAIR CENTRE THEY SAY ITS AT THE STORE

THE MANAGER ANNELIENE WAS SUPPOSE TO CALL ME TODAY AND I HAVE BEEN WAITING FOR HER CALL FROM 8AM , IT IS NOW 3 PM AND HIGHLY FRUSTRATED I WRITE THIS REVIEW

1) WHO WILL REIMBURSE ME FOR ALL MY FUEL FOR THE TEN TRIPS IVE MADE TO THE STORE 2) WHO WILL REIMBURSE ME FOR ALL MY AIRTIME SPENT PHONING AND GETTING NO CLEAR RESPONSE 3) MOST IMPORTANTLY WHEN THE HELL AM I GETTING MY PHONE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

YOU GUYS JUMP FOR A SALE BUT CAN YOU AT LEAST OFFER SERVICE TO YOUR EXISTING CUSTOMERS !!