rN
robin N

1 reviews | Active since Aug 2009

30 Jun 2018, 10:43

Cell C from Bad to Worst

I was on a data contract with Cell C (5gb day and 15 night) for R99.00 anyway the 24 months came to an end and I agreed to a renewal as they offered 15gb anytime data. For the past few days I have noticed erratic reception in terms of my network, only to find out this morning that I was moved to a data plan that only allows me connection in a fixed place. Are they serious? Its either they cancel my dealings all together or fix this mess.

0
Replies (2)
Cell C
Cell C's reply30 Jun 2018, 10:54
Official

Good morning Robin

We apologize for the manner in which this matter was handled and for the inconvenience caused.

We'll ensure that it is sorted. Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply02 Jul 2018, 11:52
Official

Lungile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN