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Subhaan S

1 reviews | Active since Dec 2010

09 Sept 2015, 07:38

Cell C FREE WhatsApp NOT FREE

I am on the 66c per minute plan, and heard about the new Cell C R5 WhatsApp promo. After topping up with R50, I paid the R5 and used WhatsApp.<br> <br> My airtime was depleting, and WhatsApp was the culprit, but how? The reason I paid the R5 was for the 'free' usage of Whatsapp, and yes, I followed the 'Fair usage'.<br> <br> This promo is at fault, and up to date, three of my friends have experienced the same issue.<br> <br> Cell C has the best ideas, with the poorest execution, this coming from a Cell C customer since 2002.<br> <br> This issue needs to be looked at ASAP.

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Replies (1)
Cell C
Cell C's reply09 Sept 2015, 07:52
Official
Hello Subhaan,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN