MS
Marius S
1 reviews | Active since Aug 2015
22 Nov 2021, 15:54
CELL C **********LY TAKEN MONEY FROM MY ACC
Cell C - *******!!! I SUSPECT *****....
My account was debited on the 28th of October 2021 for R2270 when I was already in credit. I OWED TTHEM NOTHING!!!!
Here is the kicker:
- I have given any convent to debit my acc - 3 weeks over R500 in phone calls later and nothing has been done. - my acc is only R989 so I have effectively spent more than half of the monthly payment in phone calls with no resolve
Logged numerous cases and they get resolved without so much as a smoke signal of what the "resolution" was.
Spoke to 3 managers and not a single person has returned a promise of getting back to me.
NOR CAN ANYONE EXPLAIN THE CHARGE OF R2270 ON MY ACC. THIS SMELLS LIKE ***** BEING COVERED UP!
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
22 Nov 2021, 16:24Hi Marius
Thank you for contacting Cell C.
Have you seen your most recent invoice?
Regards
^MP
Thank you for contacting Cell C.
Have you seen your most recent invoice?
Regards
^MP
Cell C's reply22 Nov 2021, 16:24
Official
Hi Marius
Thank you for contacting Cell C.
Have you seen your most recent invoice?
Regards
^MP
Thank you for contacting Cell C.
Have you seen your most recent invoice?
Regards
^MP
MS
Marius S's updateReviewer Update
22 Nov 2021, 18:51I wish I could, I have been asking for one for the past 3 weeks, guess what... Nothing!
I was R2 in credit closing balance on Oct 04, then R2270 opening balance on 05 Oct. No one can explain where this charge comes from NOR HAS ANYONE SENT ANY CONSOLIDATED STATEMENT DE SPITE EVERY ATTEMPT TO GET THIS AFTER MUTIPLE HOURS ON THE PHONE AND BEING PLACED ON HOLD FOR VERY LONG PERIODS AT A TIME...
TO DATE I HAVE NOT RECEIVED ANYTHING FROM CELL C, BUT EMPTY PROMISES.
I PAID OVER R3000 for a service that only costs R989 a month! THIS WITHOUT MY CONCENT TO DEBIT MY ACC!!!!!!!!!!!!!!!
NOT A SINGLE EMAIL OR A CALL BACK, NOT A STATEMENT, NOT A TEXT, SWEET ***ALL MY FRIEND. JUST 3K OUT OF POCKET WITH NO EXPLAINATION!!!! *****!!!!!
I was R2 in credit closing balance on Oct 04, then R2270 opening balance on 05 Oct. No one can explain where this charge comes from NOR HAS ANYONE SENT ANY CONSOLIDATED STATEMENT DE SPITE EVERY ATTEMPT TO GET THIS AFTER MUTIPLE HOURS ON THE PHONE AND BEING PLACED ON HOLD FOR VERY LONG PERIODS AT A TIME...
TO DATE I HAVE NOT RECEIVED ANYTHING FROM CELL C, BUT EMPTY PROMISES.
I PAID OVER R3000 for a service that only costs R989 a month! THIS WITHOUT MY CONCENT TO DEBIT MY ACC!!!!!!!!!!!!!!!
NOT A SINGLE EMAIL OR A CALL BACK, NOT A STATEMENT, NOT A TEXT, SWEET ***ALL MY FRIEND. JUST 3K OUT OF POCKET WITH NO EXPLAINATION!!!! *****!!!!!
MS
Marius S's update22 Nov 2021, 18:51
Reviewer Update
I wish I could, I have been asking for one for the past 3 weeks, guess what... Nothing!
I was R2 in credit closing balance on Oct 04, then R2270 opening balance on 05 Oct. No one can explain where this charge comes from NOR HAS ANYONE SENT ANY CONSOLIDATED STATEMENT DE SPITE EVERY ATTEMPT TO GET THIS AFTER MUTIPLE HOURS ON THE PHONE AND BEING PLACED ON HOLD FOR VERY LONG PERIODS AT A TIME...
TO DATE I HAVE NOT RECEIVED ANYTHING FROM CELL C, BUT EMPTY PROMISES.
I PAID OVER R3000 for a service that only costs R989 a month! THIS WITHOUT MY CONCENT TO DEBIT MY ACC!!!!!!!!!!!!!!!
NOT A SINGLE EMAIL OR A CALL BACK, NOT A STATEMENT, NOT A TEXT, SWEET ***ALL MY FRIEND. JUST 3K OUT OF POCKET WITH NO EXPLAINATION!!!! *****!!!!!
I was R2 in credit closing balance on Oct 04, then R2270 opening balance on 05 Oct. No one can explain where this charge comes from NOR HAS ANYONE SENT ANY CONSOLIDATED STATEMENT DE SPITE EVERY ATTEMPT TO GET THIS AFTER MUTIPLE HOURS ON THE PHONE AND BEING PLACED ON HOLD FOR VERY LONG PERIODS AT A TIME...
TO DATE I HAVE NOT RECEIVED ANYTHING FROM CELL C, BUT EMPTY PROMISES.
I PAID OVER R3000 for a service that only costs R989 a month! THIS WITHOUT MY CONCENT TO DEBIT MY ACC!!!!!!!!!!!!!!!
NOT A SINGLE EMAIL OR A CALL BACK, NOT A STATEMENT, NOT A TEXT, SWEET ***ALL MY FRIEND. JUST 3K OUT OF POCKET WITH NO EXPLAINATION!!!! *****!!!!!