1 reviews | Active since Jan 2015
Cell C **********ly do contract upgrades
Someone within Cell C has **********ly upgraded two contracts on my behalf. I have made a total of 14 calls over 3 days with references to various Cell C Departments on the numbers 084-143,145,140 and no one was prepared to put a stop to the ********** actions coming from with in Cell C. I am caught in a situation where I repeatedly report a ***** to Cell C pleading with them to put a stop to that, but they just give me another reference and then the next day the ********* is using the info i supp**** to do another upgrade.<br> Cell C is ignoring the ***** and not doing anything to help.<br> No one has contacted me and i have been spending hours on my own costs to try and stop this crime and Cell C have no interest in putting a stop to this or protect me as their customer. They just do not care about their customer and are sitting doing nothing while a reported crime have were brought to their attention.
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
