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ML
Marietjie L

1 reviews | Active since May 2018

26 Mar 2019, 16:29

Cell C - ********** transactions

Cell C transacted ********** on my account by deducting more than R50 000.00 from my bank account without my authorization over a period of a year. After months the issue was only partly resolved and my Cell C account has been credited with the said amount. Five months later I have not received back the money that was ****** from me in my bank account (Still only a credit on a piece of paper). Guess the next step will be to publish on all social media and to lay ******** charges against Cell C today.

0
Replies (3)
Cell C
Cell C's reply27 Mar 2019, 07:42
Official
Apologies for the inconvenience caused by this.

We have requested our billing department to review your account and rectify the error.  
Our team will be in touch.

Regards
DA

Best regards,

Cell C
Cell C's reply27 Mar 2019, 15:03
Official
Maropeng has provided feedback on this matter.

Regards
DA

Best regards,

ML
Marietjie L's update16 Apr 2019, 09:58
Reviewer Update
I have still not received any payment from Cell C, although a credit of more than R50 000 was processed to my account, for the ********** transactions on my bank account. More empty promises were made: From: Melissa Hughes ********** Sent: Friday, 05 April 2019 15:13 To: Marietjie Louw Subject: RE: URGENT PAYMENT Good day Marie, I do apologize for the delay, the first attached email was not sent to our department, I will have the refund prepared and advise on the payover date communicated once received. Kind regards, MELISSA HUGHES ***** ANALYST Cnr Maxwell Dr. & Pretoria Main Rd. Buccleuch www.cellc.co.za