Cell C ********** Sale of Contract

I am the account holder for both me and my wife's phones. My wife has recently been put on a contract that was never agreed to by myself , THE ACCOUNT HOLDER. I have opened a case with Cell C on the 8th of February and no one has come back to me. Apparently the case was put on urgent as well. Ha-ha. Urgent. These guys are too funny. The dispute that has been lodged is ***. I spoke to a certain Lerooshka Neerpuph in the customer service department who told me she would PERSONALLY keep in touch with me to ensure this case of ***** was researched. Well, guess what, I never heard from her again other than a sms message with the case number. A week later I phoned and have just now after a whole day of struggling with them cancelled one of my contracts. I spoke to Sofiso Dlamini a \Team Manager\" who **** to me on several occasions and anybody at Cell C can go and listen to the phone records, if you're looking for a good laugh. The one lady even told me she couldn't put me through to the sales department (the ones apparently responsible) because they were ALL ON LUNCH. ALL OF THEM! This is how things works at Cell C. Hoping I will be able to get some answers here. "