PB
Paul B

1 reviews | Active since Apr 2016

15 Apr 2016, 19:17

CELL C ********** DEBIT ORDERS

For the last 4 months CELLC have been **********LY debiting my bank account. I have never dealt with CELLC, never had an account with them and I most certainly never signed any debit order authorization with CELLC. How can a company effect a debit order on someones account without any authorization???<br> These are very large amounts being deducted, sometimes 3 per day.<br> I have tried to complain to CELL C who gave me no assistance telephonically.<br> The representative that I spoke to took all my details and promised that the accounts / ***** department would contact me. Three weeks later I am still waiting for someone to phone me.<br> <br> THIS IS DISGUSTING!!!!!

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Replies (1)
Cell C
Cell C's reply16 Apr 2016, 07:00
Official
Hello PaulB619,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication and be assured this will be sorted.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,