JN
Johan N
1 reviews | Active since Mar 2022
01 Mar 2022, 10:00
Cell C ********** Debit Order Processing
I have never opened or owned a Cell C account, product or service.
I have been receiving a monthly debit order that has been processed **********ly under my bank account since January 2022.
The latest debit order went through on 28 February 2022, under C Cell for the amount of R2073.04
I have email the ***** department with attachments and proof. I have emailed customer service with email and proof. I have called Cell C customer service and after 3 months Cell C has not rep**** or taken action.
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Cell C's replyOfficial
01 Mar 2022, 14:59Thank you for contacting us. In order for us to be able to assist, kindly send us a copy of your ID, an Affidavit stating your case and your bank. statement reflecting the amounts that have been debited to *** Once documents have been received, we will have this matter investigated. ^PN
Best regards,
Cell C's reply01 Mar 2022, 14:59
Official
Thank you for contacting us. In order for us to be able to assist, kindly send us a copy of your ID, an Affidavit stating your case and your bank. statement reflecting the amounts that have been debited to *** Once documents have been received, we will have this matter investigated. ^PN
Best regards,