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anthea E

1 reviews | Active since Jun 2016

30 Jun 2016, 12:40

Cell C ********** charges on my statement

<p>Since the 10 June I have been trying, with no success, to get answers. There are charges for get more on my statement. I phoned 140 to get help. I was told I had registered for the service. My SIM card is not in a phone, how did they contact me. I was then put through to get more dept. I do not appear on the system; never registered. Put back through to accounts. They refuse to sort this mess out. I want charges reversed and cancelled. I have been with cell c for many years but, your service is disgusting. I am cancelling my contract and encouraging friends and family to cancel with cell c. Acc no. ********** 1</p> <p> </p> <p> </p>

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Replies (1)
Cell C
Cell C's reply30 Jun 2016, 13:35
Official

We have requested one of our consultants to contact you and provide the answers you seek. Do expect communication.

Regards

Cell C | PN