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fayeez W

1 reviews | Active since May 2019

21 May 2019, 10:49

Cell c ********** charges

KIND ATTENTION: THE CEO FROM : M.I.H. KHAN ( ********** 060085)

Re: Cell phone ********** 112

Respected Sir Your prompt response to my complaint saga has certainly restored my faith in Cell C. I thank you immensely. I pray fervently that I shall have my phone on Monday!

Sir, this is the month of fasting where travelling great distance is arduous and not advised. Besides, I only finish work at 15:00 and hastening to Ladysmith and back again will really not be possible.

May I suggest your kind indulgence in the following: 1. That the phone may be delivered today by a store personnel. I only finish work at 15:00. 2. That I be re-reimbursed for my 3 months of non-use of my cellphone and Wi-Fi router contract. 3. That I be re-reimbursed for my 320kms of fruitless travelling to the store at the behest of customer care.

My banking details are as follows: STANDARD BANK MIH KHAN A/C No: ********** 39 Respected Sir, all of the above due to me. As a gesture of goodwill, may I request that my router be replaced with a self-same ZTE type as I erroneously left it plugged on for three months and the battery has swelled. This gratis gesture will really exult me and I shall really feel fully compensated. Thanking you in anticipation. Kind regards and may God bless you.

M Iqbal H Khan

0
Replies (2)
Cell C
Cell C's reply21 May 2019, 11:33
Official
Attempts to reach you in response to your previous review have failed.
We have re-escalated the matter for urgent assistance.

Regards
DA

Cell C
Cell C's reply21 May 2019, 14:29
Official
Funiwe has not been able to reach you telephonically.  Please refer to the email sent to you.

Regards
DA