ML
Marietjie L

1 reviews | Active since May 2018

28 May 2018, 13:56

Cell C - ********** activities

I have given Cell C two months to correct the ********** activities on my cell phone account (which I unknowingly paid for 2 years) to no avail. 3 Contracts were issued in my name, without my knowledge. I did not enter into these 3 contracts, nor did I sign for it. My monthly debit order has been adjusted ********ly with the 3 contracts' amounts. I have logged issues with the customer service, without any feedback. I have send them an affidavit as requested, without any feedback. It is the worst customer experience I have ever received!! The cell phone numbers with handsets are: ********** , ********** , ********** . The reference numbers are: ********** ********** 58, ********** ********** 63

0
Replies (1)
Cell C
Cell C's reply28 May 2018, 14:13
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN

Best regards,