jD
jayson D

1 reviews | Active since Jan 2013

28 Oct 2021, 12:05

Cell C ********** account opened

I have tried a few attempts to report a ********** account on my ID number, you have sent my details to laywers that hound me for money on an account I don't even have with you, i also reported this to those lawyers ,the missed payments have now also affected my credit score.

0
Replies (5)
Cell C
Cell C's reply28 Oct 2021, 13:17
Official
Hi Jayson 

Thank you for contacting us.

Kindly provide us with a reference number. We would like to follow up. 

^NT 


Best regards,

jD
jayson D's update28 Oct 2021, 13:21
Reviewer Update
Hi, i don't have a reference nimber as everytime i call your call center, the call gets cut, the i was told to go open a case at the police station, I would lik all the documentation that was signed by who ever opened this account sent to me so i can go to a store and sort this out, it seems no one online can assist
Cell C
Cell C's reply28 Oct 2021, 13:54
Official
Please confirm your ID number. 

^NT

Best regards,

jD
jayson D's update28 Oct 2021, 13:58
Reviewer Update
***
Cell C
Cell C's reply28 Oct 2021, 15:04
Official
Please send us an affidavit stating that you have never app**** for a contract with Cell C and include a copy of your ID and your bank statement to *** and our ***** department will investigate the matter and close the account. 

^NT

Best regards,