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ngoanamohube S

1 reviews | Active since Mar 2015

12 Aug 2021, 08:09

Cell C ********** still no refund

After 2 months of calling and pleading with cell c i still don't have my refund . wrongfully debited they keep asking for proof of payment which they have and also reflects on the system when i call in and they consultants refuse for me get through to finance department or finance department . Thabang Vilakazi is very useless and i particularly single him out because of the appalling service , however all the consultant are useless. which is a clear indication that something bigger is wrong . Anyway all i want is my money **********

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Replies (2)
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ngoanamohube S's update12 Aug 2021, 09:08
Reviewer Update
I have sent it but i advise for you to actually look into the matter , why is POP required as its reflecting on your system? initially you required it because it was not reflecting why do you need it now ? any case i hope i get help but i must say they that i will be lodging a complaint with all the boards available to consumers if this issue is not sorted by the close of business tomorow
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ngoanamohube S's update12 Aug 2021, 10:00
Reviewer Update
They are reflecting on the system , all consulants and the statements confirm it . like i said i have sent it over 5 times and i sent it again this morning. seems like a delaying tactic