CELL C ***** DEPT

Cell C really has the worst aftercare service (***** DEPT), this is not my first review about CELL C either, but here we go again, Cell C somehow managed to **********ly open an additional contract on my name I followed their procedure which actually needs another review just on its own, anyway you get an automated email back as the only way to contact this elusive ***** department is via email, then on the said automated email they state that they will attend to all ***** related emails in 48 business hours, well according to my watch logging it on the 10th and still have not gotten any feedback, now it is that time again when my account will be debited and I have had no response on my email. I just amazes me how these companies can be so quick to add a contract on your name, but now you have to go to the moon and back to prove you did not take it out, is this really how you treat all your customers CELL C?