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MARCELLA M

1 reviews | Active since Feb 2022

11 Feb 2022, 13:29

Cell C *****

One of my contracts expired January 2021. They never phoned me about an upgrade nor did I ask for a new contract. When we did phone mid 2021 we were told the contract would only expire in another 24 months. At beginning of January 2022 I found the original contract and then I realised that it had already expired in January 2021. I have sent documents to Cell C ***** dept on 4th, 11th, 19th. 25th January to dispute this new contract, and they promise a 48hour responsr time to come back to me. It is now 5 weeks latet and they have given no answer to this renewed contract. Their call centre cannot help so I have decided to stop payment on this account until someone sorts out my problem.

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