AC
Astrid C

1 reviews | Active since Apr 2020

24 Nov 2022, 16:22

Cell C *****!

***** !! Cell C delivered devices to ******* that stole my husband’s identity. No feedback whatsoever from their side despite all information requested sent to them on more than one occasion! Where were devices delivered to?? Who signed?? Why was ID not checked?? Cell C randomly gives contracts to ******* then have the nerve to debit the victim’s bank account (again no permission given)! What about POPIA Act??. Certain South African bank (going at you next)! just as liable for not picking up very OBVIOUS ********** debit orders. Cell C needs to get competent people to look at this. I will personally not touch Cell C with a pole! Ever! Disgusting lack of service to say the very least. You will be inundated with emails EVERY DAY UNTIL YOU WAKE UP AND REMOVE MY HUSBAND’s name from blacklisting. Also know that we have an address of where a device was delivered. WAKE UP!!!

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Replies (6)
Cell C
Cell C's reply24 Nov 2022, 16:55
Official
Good day  Astrid 

Thank you for contacting us. 

We sincerely apologise for any inconvenience caused. Kindly provide us with a reference number so that we can follow up on this matter. 

^NT
AC
Astrid C's update24 Nov 2022, 16:59
Reviewer Update
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AC
Astrid C's update24 Nov 2022, 17:00
Reviewer Update
ID ***
AC
Astrid C's update24 Nov 2022, 17:06
Reviewer Update
I need this matter resolved by tomorrow Friday 25/11/2022 please. I am not putting up with this any longer! Damage is done. Now it’s time for you to correct this matter…
Cell C
Cell C's reply24 Nov 2022, 18:04
Official
Thank you. We will follow up and revert to you. 

^NT
AC
Astrid C's update25 Nov 2022, 18:11
Reviewer Update
….. i am still awaiting feedback?? Will you continue to sell contracts to identity ******* and take debit orders from the victim??