Cell C *****

Somebody added 2 phone numbers to my cell c contract. I immediately phoned 135, but they couldn't help and advised.I should send an email to customer service. I got an automated reply that ***** related cases should be reported ***. When I contacted them they couldn't help, but advised I sent an email to ***. I did that, and after 3 days the case was closed by them, apparently because they could not reach me on my mobile router. I rep**** and supp**** them with my contact details again. 3 days (Monday 20th) later I had to open a new case, as mine is apparently closed. So I supp**** all the documents again, with a promise that it would be escalated. This morning when I phoned, nothing has been done, the agent will escalate it apparently. I was also repeatedly told that there is no way to contact the ***** department directly. If I look at the number of similar complaints posted today on Hello Peter. I think Cell C has a serious problem, and their way to deal with it is to be uncontactable.