CS
Christo S
1 reviews | Active since Oct 2020
01 Oct 2020, 10:32
CELL C *****
I gave notice for this contract to be cancelled on 22 June 2020, which mean that last payment should have been deducted at end July 2020. The phone number has been migrated to another service provider and does not belong to Cell C any more.
After several calls do your offices, with promises from refund that has been loaded and confirmation that no debit order is on the system for end September…none of this has happened. You are still deducting money from my account.
I will be making a case of ***** against Cell C at the SAPS today.
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Replies (2)
Cell C's replyOfficial
01 Oct 2020, 10:43Good day Christo
We regret to hear of the unpleasant customer experience you have received with Cell C.
Our team will investigate and contact you for assistance.
^YM
We regret to hear of the unpleasant customer experience you have received with Cell C.
Our team will investigate and contact you for assistance.
^YM
Cell C's reply01 Oct 2020, 10:43
Official
Good day Christo
We regret to hear of the unpleasant customer experience you have received with Cell C.
Our team will investigate and contact you for assistance.
^YM
We regret to hear of the unpleasant customer experience you have received with Cell C.
Our team will investigate and contact you for assistance.
^YM
CS
Christo S's updateReviewer Update
01 Oct 2020, 10:46I have been getting that response several times, it will not pacify me any longer.
CS
Christo S's update01 Oct 2020, 10:46
Reviewer Update
I have been getting that response several times, it will not pacify me any longer.