Cell C - *****

Got ***** on my cell phone account. Data was send and used from my phone, a few thousand rand on Friday the 14th of Dec. I got a limit on my account, so do not understand this at all. I did phone Cell C Customer care line 6 times on Saturday the 15th of Dec and again on Sunday the 16th of Dec. To get answers and feedback from Cell C Customer line are totally ZERO. I got emails where somebody access my Cell C account and change my pin, and also 4 sms's where my password was reset. I did not request this at all. Now my Internet, Emails, WhatsApp and sms's are blocked, due to this and that I'm over my limit. I went to a Cell C store in Centurion this morning, but no luck or answers at all. As per the lady in the store, after both of us talking to customer care, they say it will take at least 30 days to sort out or to investigate this, Totally ridiculous, so I cannot use my phone till fixed. I can received and make calls only, not helping at all. I cannot pay this amount of Data that was transferred and use on my phone. So it's now 4 days with NO feedback from Cell C...I need this to be resolved and at least get proper feedback. After chatting and telling people about his, I did happen with other people also. So we all wait and see if feedback are received, and then take this matter forward and involved Carte Blanche also to investigate this matters. I did received a call from Cell C a few min ago, they busy investigating this, thanks a lot. They also ask me to change my Password on the Cell C App on my phone, but I cannot change at all, due to NO Data or internet connection on my phone. I need a solution here ASAP, need to use my phone please.