1 reviews | Active since Jul 2018
Cell C *****
I signed up for a WIFI contract with Cell C only to discover that they activated a 3rd SIM without my permission and this SIM is being used by a 3rd party so each month this person uses up my data and Cell C is unable to assist even though I basically did the investigation for them. The call center agents are untrained, unfriendly, unprofessional and totally unwilling to help. I would like to please be contacted by a ***** investigator and if Cell C chooses to ignore my request for help I will make use of any means necessary to have this issue resolve including logging the complaint with the relevant Ombudsman. Hope to speak to you soon!
Good morning Clara
You have come through to the correct platform for assistance and a resolution will be provided. Apologies for the poor service.
A team member will contact you and assist.
Regards
Cell C | PN
Best regards,
Good morning Clara
You have come through to the correct platform for assistance and a resolution will be provided. Apologies for the poor service.
A team member will contact you and assist.
Regards
Cell C | PN
Best regards,
As per communication with Lungile, she will provide feedback as soon as she receives the email.
Regards
Cell C | PN
Best regards,
As per communication with Lungile, she will provide feedback as soon as she receives the email.
Regards
Cell C | PN
Best regards,
Lungile has escalated the matter to the store for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,
Lungile has escalated the matter to the store for further assistance and feedback will be provided.
Regards
Cell C | PN
Best regards,
Lungile contacted you and provided feedback.
Regards
Cell C | PN
Best regards,
Lungile contacted you and provided feedback.
Regards
Cell C | PN
Best regards,
As per communication, an email has been sent with the outcome feedback.
Regards
Cell C | PN
Best regards,
As per communication, an email has been sent with the outcome feedback.
Regards
Cell C | PN
Best regards,