Cell C- *****

On the 18th October a cellphone was delivered to my place of wor by RAM. Cell C had allowed someone to **********ly take out a contract using my details.

I did not accept the phone and the driver took it back with him.

Upon contacting their call centre I was asked to send through an affidavit stating my claim, a copy of my bank statement showing all the debits from my account from Cell C and a copy of my ID. This information was sent through on the 22nd February and to date no one has contacted me from Cell C to settle this matter.

Cell C has been debiting my account, even though I phoned on several occasions and let the agents know that this contract was taken out **********ly. To date Cell C has **********ly debited a total or R1489.75 from my account.

I am appalled by the lack of urgency on this matter as this was ***** from their side and their negligence is affecting my bottom line. All I received was an automated sms and email from them.