1 reviews | Active since Jul 2016
Cell C - Forget about that last bit of data
<p>After an initial HelloPeter negative review where I outlined my frustration I was contacted by Cell C who informed me that they will look into my problem where data was charged where it definitely should not have been. The worst part about the whole situation is how Cell C dealt with my problem and how they simply didn't reply when I emailed the necessary information to them. When I explained the problem to the "customer service agent" ********** he went on to explain to me why I am wrong and said that it doesn't matter if I had partial data left, it was useless as it was not enough to get used for anything. Typical big company mentality taking advantage of the smaller guy, why do you even indicate that there is data left? Rather s**** it and say I have nothing. </p> <p>When I explained the problem to the "customer service agent" ********** he went on to explain to me why I am wrong and said that it doesn't matter if I had partial data left, it was useless as it was not enough to get used for anything. Typical big company mentality taking advantage of the smaller guy, why do you even indicate that there is data left? Rather s**** it and say I have nothing.</p> <p>Lastly just get back to your clients, this is an absolute waste of my time.</p> <p> </p>
Good afternoon Thomas
We have requested one of our data validation specialists to provide a data validation report, which will indicate your data usage to that last bit of data.
Do expect communication
Regards
Cell C | PN
Good afternoon Thomas
We have requested one of our data validation specialists to provide a data validation report, which will indicate your data usage to that last bit of data.
Do expect communication
Regards
Cell C | PN
