Cell C for yourselves

<p><span style="color: #555555; background-color: #ffffff;">Gona try and keep this as brief as possible. Last month I was involved in an attempted hijacking and my phone was ******. The ordeal was rather traumatising as I was assaulted with the firearm and thankfully all they managed to get was my phone. Or maybe that was the worst thing that could have happened as I am with the worst service provider ever #cellc. After the incident on the drive home the ******s used my phone to purchase data to the value of R52 000! Cell c immediately blocked the number due to the extremely high purchase and none of the data was even used. I was pretty shaken up so all I did was go home take some pain meds n slept. Went to work in the morning n receive a call on my work line from cell c telling me that my 3 contracts I have with them have been suspended as I owe them this exorbitant amount! I explained my case and then left work and went to a police station to lay a report. Then went into a cell c store and was given the run around from department to department, all confirming that I would be liable for this amount. Finally ended up speaking to a team leader and then escalated the case, To date there is no outcome, bear in mind this is data that was purchased with a ****** phone and never even used as the number got suspended. It's over a month and I don't have a final answer. To make matters worse, I get paid and cell c debits my account for the amount of R52k and now I don't have a salary, all my debits are bouncing and I'm left in a situation. Is this fair? is this how you guys treat valued customers who have been with you guys for years? It's pathetic! I will most definitely be taking this matter up further for the inconveniences I have been put through!</span></p>