Cell C for yourself why you should use another provider

Cell C, the most shocking service. I have been attempting for over a month now to get my number reactivated so I can port it to a provider who actually provides service.

1) Cell C store Loch Logan Bloemfontein, their staff are rude, lazy and incompentent. I actually made a recording of them trying to chase me out of their store when I took my phone out to record how they were speaking to me. The "manager" was lying against the wall, eating something and browsing her phone. The 2 consultants tasked with "helping me" were so in a hurry to get me to call the call centre they literally told me to try Vodacom to help me port a number.

2) After traumatic experience in store, got hold of someone at Call Centre who assisted me beautifully, for the 1st week.... now I get the run around and after 3 weeks of constantly mailing and calling, no help. They tell me they can't get hold of me despite no missed calls from them, but they don't answer my mails.

Cell C, what is wrong? Why can you not deliver basic service? Why are you employing people in your stores who CANNOT and DO NOT want to work with people? Are your systems so broken that you cannot resolve queries that come in?