MB
Muhammad B

1 reviews | Active since Mar 2016

11 Mar 2016, 18:46

Cell C for Yourself! I have seen!

Hi Cell C. I would just like to inform you of the sterling Service I have recieved from your network!!!!! I have been a loyal customer for almost 8 years and spend most month about R2000-R3000 on your network but alas the time has come where the last straw has broken the camels back. I live approximately 5kms from cellc head office. I cannot recieve or make a call from my cellphone or my wife's because it's unclear. Cell C initially duped me into believing it was my handset well I have changed 2 handsets with the same issues. To add insult to injury Cell C claim the best internet connectivity yet if my adsl modem is not turned I do not have Internet connectivity at all, this a mere few kms from your head office. I have tried to report this on multiple occasions as I am a loyal subscriber but alas your technical department is never available or when I do get through I'm told they will investigate, well 3 years on continue to investigate. Call me I dare you!!! Oh sorry we want be able to have a conversation because your signals that bad!!!

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Replies (1)
Cell C
Cell C's reply12 Mar 2016, 07:15
Official
Hello Moebumg ,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN