CS
Clare S
1 reviews | Active since Jul 2011
06 Feb 2018, 09:44
Cell C for yourself
In August 2017, I signed up for C-Fiber. On October 3 I received an email confirming everything was successful and the order for installation was placed, I should expect a call soon to arrange an installation date. I have since January 2018, sent an email every second day requesting feedback on the matter and have received ZERO response. I have been in touch with Vumatel and confirmed that my area is indeed completed. I want my application cancelled (as per the last email) and will now find a service provider who will be responsive. I will also ensure that all of my contacts do not sign up with Cell-C due to the P.P. service.
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Replies (2)
Cell C's replyOfficial
06 Feb 2018, 09:59
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Feb 2018, 09:59
Official
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
CS
Clare S's updateReviewer Update
17 Apr 2018, 15:40Well after this complaint, I must say that the service was excellent. happy connected home.
CS
Clare S's update17 Apr 2018, 15:40
Reviewer Update
Well after this complaint, I must say that the service was excellent. happy connected home.