1 reviews | Active since Dec 2015
Cell-C for your self?
Whom it may concern,<br> <br> I app**** for a contract with a tablet on the 27th of November. Friday, the day after I haven't heard from anybody and then contacted Cell-C to find out what is going on. After holding on for almost half an hour (at normal cellphone rates), I managed to speak to someone, that told me apparently they swopped two of my work numbers around (could they not contact me on my cellphone?). So Monday come and I still haven't heard from anybody. Once again I phone Cell-C at normal cellphone rates, holding on for ever, and then a lady tells me I must not worry, they are busy with it and will contact me back. Fine, I will just have to wait.<br> <br> Wednesday the 2nd of December,I go to the toilet and miss a call from Cell-C. No return number is left in the message and I assume they will phone back again. Today is the 4th of December and still I haven't been helped. It truly seems to be easier to buy a car than getting a contract at Cell-C. Clearly Cell-C is doing so well that they don't need new customers. If pre-sales service is so good, what can I expect as a after sales customer?<br> <br> A bit worried,<br> Mr.A.Lintvelt<br> <br> <br> <br> <br>
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Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
