Cell C -for themselves only!

I upgraded my contract today. I was told more than once that I would not lose my benefits and current data until October. Of course this was not the case. I have lost all my data. Apparently the call centre can't help me. And I have been waiting over 3 hours for the summerstrand consultant in PE to call me back. I am so disgusted and disappointed that I am stuck in this contract for another two years with such an awful service provider.