Cell C, for themselves

I wish there was a zero rating, actually even a sub zero rating, Cell C has never really been the best when it comes to service delivery, but lately it’s become so poor, I can’t even explain it, there are so many things I can come to complain about, but I’ll keep it short and just focus and the latest issue.

Due to COVID I fell behind on my account, cell c closed my line, I had a outstanding amount of R 3137 to settle, which I did, as my line was blocked I couldn’t even phone the call centre, how crazy is that?? Anyway after about a 1000 emails to them and about a 100 emails to provide the POP, I finally received a call from them, I told them that my line was still blocked even after I paid more than a week ago, the dude then told me that there is still a outstanding balance of R 250, I asked him how? Cell C themselves send me a text and a invoice on the amount that needs to be settled, now suddenly there is a additional amount that needs to be settled, these people are clowns man, it’s no wonder they are going under, the way they treat their clients is baffling, they just don’t care, they don’t want to work, don’t blame COVID, it has nothing to do with being efficient and doing a simple job, I’ve paid the additional amount today, let’s see how long it takes them to actually stop the coffee breaks and sort these things out, I won’t hold my breath, this’ll at this company it’s always Sunday siesta, I will be canceling my contract after they unlock my account, but I guess that will be another 3 month battle, stay away people, even MTN is not even this bad and that’s saying something