1 reviews | Active since Jan 2013
Had a problem with bank account and debit did not go through. I made payment arrangements. However i stil get messages saying im in arrears and wil be cut off. This has happened before and i was not cut off. I called customer care and im told that i can be cut off. This is ridiculous!!!! I hav a vodacom contract as well and they are ok with the payment arrangement and dont threathen me every day. I hav had numerous calls from cell c customer care during working hours which i cannot answer. Y cant they accept the arrangement. And the best part 1000 + minutes of airtime will be forfeited!!! So i wil pay cell c for dololo!!!!! Cell c ur service is ****! Can never have clear phone conversations cannot use the internet now u want to suspend ur ****py service for a little problem that was beyond my control. I cant wait to end this contract. I wil advise every person to end their cell c contracts or never to take up one. Absolutely shocking service!!!!!!!! If i didnt hav to pay a ridiculous amount i wud cancel this contract immediately.
We are in receipt of your complaint and apologize for the poor service. We have requested one of our team members to handle this matter.
Regards
Cell C| PN
Best regards,
We are in receipt of your complaint and apologize for the poor service. We have requested one of our team members to handle this matter.
Regards
Cell C| PN
Best regards,
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