EJ
Ellie J

1 reviews | Active since May 2021

23 Mar 2022, 16:21

Cell C - Fong Kong - Disappointed is an understatement

I am a new contract client with Cell C. I have ordered my phone, received the wrong color, asked for a SIM swop to keep my old number as I was on prepaid, very poor signal and can't receive any calls from my previous service provider at all "when my family and friends call me " The number you have dialed does not exist" I have sent emails, called numerous times. Received calls from Cell C customer care but every time they are logging the fault and advise the settings is correct with no positive results back for the problem.

What is going to happen when one of my loved once can't get hold of me in an emergency? I will take Cell C to Court. This is very frustrating!

I am going to stick this phone is someone's ass at a Cell C outlet!

0
Replies (1)
Cell C
Cell C's reply23 Mar 2022, 17:56
Official
Good evening Ellie

Thank you for the review.

We have received your query regarding your Cell C number that is not working.

We have escalated your query. One of our Social Media Support consultant will be in touch to help resolve this matter.

^NZ