NM
Nomfundo M

1 reviews | Active since Dec 2023

22 Dec 2023, 17:17

CELL C fix your ****

I am very disappointed with the service I've been receiving from cell c.. I have fibre with them of which I pay EVERY MONTH R645.10.... Firstly my line is not working I've been calling numerous times with no help I've been told that my line has been disconnected without my approval and now I'm being put in arreas coz I'm supposed to pay an amount of R1800 for the installation and router coz they chose to disconnect my account before 24 hours have ended... like what nonsense is that..I call almost everyday and waste my damn airtime only to be given shifty service.... I am not happy at all and would like this issue resolved.. I'm not now gonna be blacklist just because cell c is *********** of doing their work... if you guys don't want me as a customer anymore then just say so I will leave

0
Replies (3)
Cell C
Cell C's reply22 Dec 2023, 17:31
Official
Dear Nomfundo Mdakane
Thank you for reaching out to us.

Please receive our sincere apologies for the unpleasant service you have experienced with us thus far. May you please private message us your ID number for our support team to have a look and assist.

Regards,
Cell C | SR

Best regards,

NM
Nomfundo M's update23 Dec 2023, 12:26
Reviewer Update
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Cell C
Cell C's reply23 Dec 2023, 13:24
Official
Our team will be in touch. 

Cell C | MP 

Best regards,