Cell C Fibre worst introduction

I signed up for Cell C fibre on Monday and made the payment I got a welcome email and everything the next day,all the necessary equipment is already installed at my home and all I wanted was to be activated,I then called and got transferred to a Masazi,he then proceeded to say he was going to call me back in the next hour and I never got a call back,I called again and was told he was in a meeting,I called again the next day and was told he was on the phone and he would call me back,I called again and I was told he was going to call me back,I try call again just before lunchtime and now no answer,only to be told by customer care from prepaid that the department has shut down because of the lock down,now I’m stuck with no internet to do work for 21 days Cell C has taken my money and did not notify me they were shutting down at lunchtime so I could make alternative plans,honestly this is the most terrible service I have ever received and it’s only for first days with Cell C,honestly you cannot expect me to pay for a months service when I have received no service what so ever