Cell C Fibre WHAT A JOKE!!!!!!!

Second review After months of backwards and forwards, Cell C Fibre agreed that I had no access December 2021 and January 2022. Although I canceled I still had to pay another months subscripyion. This done on the 2 Sept, 14 days later and this has still not been allocated to my account. My Cell C phone contracts both disconnected due to this. And I have a bad dept review on ITC. Their response someone is working on it........ The fact that I have to pay additional for airtime and data on top of my monthly R2000 plus contracts are of no concern to them. Is their a person in this place that can actually resolve this matter before the end of the week???? With the time it is taking Cell C to do anything I am sure they only have one persone per department or Management should wake up ......? Even bigger joke today I received a lawyers letter. *** are you serious