AH
Antony H

1 reviews | Active since Oct 2018

22 Oct 2018, 15:36

Cell C Fibre Terrible

As a first time user of cell c fiber i must say the service is horrible and sad. I was requested to sent my query to fiber support and its been 2 weeks no one has helped me or even given me a call.

I have called 3 times to escalate the matter to find out the outcome guess what all the consultant can say is we will give you a call the head office must give you a call. Been 2 weeek still no call never pay them first they dont care

0
Replies (2)
Cell C
Cell C's reply22 Oct 2018, 15:53
Official
Good afternoon Antony

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
 
One of our consultants will contact you and assist with this matter.
 
Regards
Cell C | PN 




AH
Antony H's update22 Oct 2018, 16:27
Reviewer Update
Yes ive been waiting ...