CV
Clive V
1 reviews | Active since Mar 2009
09 Sept 2022, 13:23
Cell C Fibre. Taking incompetence to an art level. Could you be any more *********** if you actually tried.
I have a fibre contract with Cell C which I have had for over 5 years now. Three days ago I moved to another apartment in the same area, which used Octotel as well. All I requested from Cell C Fibre was to change the exact same contract with Octotel to the new address. It has been 3 days now and they are seemingly too *********** to do this which should have taken a few hours. Why do I even bother.....
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Replies (3)0
Replies (3)
Cell C's replyOfficial
09 Sept 2022, 14:26Good day Clive
Thank you for contacting us.
We sincerely apologise for the unpleasant experience. Do you perhaps have a Fibre reference number that we can use to follow up with?
^NT
Thank you for contacting us.
We sincerely apologise for the unpleasant experience. Do you perhaps have a Fibre reference number that we can use to follow up with?
^NT
Cell C's reply09 Sept 2022, 14:26
Official
Good day Clive
Thank you for contacting us.
We sincerely apologise for the unpleasant experience. Do you perhaps have a Fibre reference number that we can use to follow up with?
^NT
Thank you for contacting us.
We sincerely apologise for the unpleasant experience. Do you perhaps have a Fibre reference number that we can use to follow up with?
^NT
CV
Clive V's updateReviewer Update
09 Sept 2022, 16:32Thank you for your reply.
I have been contacted, and the situation is sorted.
It's just unfortunate that it took this letter to have CellC react.
That being said, the gentleman I spoke to was extremely helpful.
I have been contacted, and the situation is sorted.
It's just unfortunate that it took this letter to have CellC react.
That being said, the gentleman I spoke to was extremely helpful.
CV
Clive V's update09 Sept 2022, 16:32
Reviewer Update
Thank you for your reply.
I have been contacted, and the situation is sorted.
It's just unfortunate that it took this letter to have CellC react.
That being said, the gentleman I spoke to was extremely helpful.
I have been contacted, and the situation is sorted.
It's just unfortunate that it took this letter to have CellC react.
That being said, the gentleman I spoke to was extremely helpful.
Cell C's replyOfficial
09 Sept 2022, 16:44Thank you for the update, we're glad your matter was resolved.
^NH
^NH
Cell C's reply09 Sept 2022, 16:44
Official
Thank you for the update, we're glad your matter was resolved.
^NH
^NH