NM
Nicholas M
1 reviews | Active since Apr 2016
04 Jun 2019, 20:59
Cell C Fibre Shocking service.
Called Cell C Fibre call center to re-configure my port as i was getting very poor download speed and very high ping. The gentlemen that assisted me stated that they cannot re-configure my port or reset my port. I know this is false as I had this problem a couple of months ago and a lady at Cell C assisted me over the phone and reset my port. What is the point paying Cell C fibre for support if they cannot provide support.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
05 Jun 2019, 08:02Good morning Nicholas
Apologies for the unsatisfactory service received.
We have escalated the matter to management for the Fibre Support team. Do expect communication soon.
Regards
DA
Apologies for the unsatisfactory service received.
We have escalated the matter to management for the Fibre Support team. Do expect communication soon.
Regards
DA
Cell C's reply05 Jun 2019, 08:02
Official
Good morning Nicholas
Apologies for the unsatisfactory service received.
We have escalated the matter to management for the Fibre Support team. Do expect communication soon.
Regards
DA
Apologies for the unsatisfactory service received.
We have escalated the matter to management for the Fibre Support team. Do expect communication soon.
Regards
DA