CELL-C FIBRE SHOCKING CUSTOMER SERVICE!! STAY AWAY!!!

Since migrating from iConnect I have had non-stop issues with my fibre line. I have called over and over, hoping that my speed will be fixed as it fluctuates. I often can't even watch Netflix. I eventually told them that I'm not going to pay my account until this is sorted as I am paying every month for a service that I'm not getting. Instead of them jumping to find a solution, nothing has been done. Empty promises. Now they are chasing me to pay!!! I complained on HelloPeter, received a call from Cell C saying that they will get it sorted, they agreed I shouldn't be paying if I'm not getting the service. The tech guys at Cell C have also said that I'll be credited. The manager Thasveer has promised to assist and get back to me, he never does. I have to call him to find out what's going on and then its the same promise that he'll chase and get back to me. Today I get a text that they've reported me to the credit bureau. SHOCKING!!!! ABSOLUTELY SHOCKING!!!! STAY AWAY FROM CELL-C FIBRE!!!