Cell C: Fibre / Poor Service Delivery

Item: Cell C
Rating: 1
Author: Deborah K

Cell C not activating service as promised after installation. It's been 3 days since I was emailed with "confirmation" of activation and I'm battling to get any kind of feedback on what the problem is and when it will be resolved.

Helpful (0)

Replies (2)

Cell C's replyOfficial

12 Oct 2017, 15:13

Good afternoon Deborah

You have come through to the correct platform for assistance.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

Regards

Cell C | PN

Cell C's reply12 Oct 2017, 15:13

Official

Good afternoon Deborah

You have come through to the correct platform for assistance.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

Regards

Cell C | PN

Cell C's replyOfficial

13 Oct 2017, 08:02

Good morning Deborah

Kindly respond to Derrick's email for further assistance.

Regards

Cell C | PN

Cell C's reply13 Oct 2017, 08:02

Official

Good morning Deborah

Kindly respond to Derrick's email for further assistance.

Regards

Cell C | PN