Cell C Fibre - Non exciting service and customer support

So i have been with Cell C Fibre for the past 2 year +

My experience with them has been nothing but terrible, starting with poor connectivity and unstable service, non-excisting customer service, and useless support.

What more is there to say? I was in contact with Cell C a few months back to submit my cancellation knowing my contract was ending in Oct 2020, after countless emails they informed me my contract is only ending in 2021 (this was not possible at all) So never getting any response from them I left it still struggling with the ****py service.

In Nov 2020 I had enough of it and contact them again to cancel my account, finally getting a clear answer and confirming my contract ended Oct 2020 and I was now on a month-2-month basis. I asked them to cancel my services with CFibre seeing as I would find a better ISP for my home.

With my cancellation request, I asked them if me buying a better router would maybe solve some of the issues? (upgrading from their stock router that is) it was too much effort to even respond. . . . . . . . Today after weeks of waiting I just received an email stating the ticket has been close.........

Never will I ever go near Cell C again. . . .