CELL-C FIBRE - NEGLIGENCE AND ABSURDITY

DON'T EVER HIRE CELL-C FIBRE, THERE ARE TOO MANY OTHER ISP SUPPLIERS WILLING TO SHOW PRIDE IN THEIR SERVICE. WE HAVE HAD TO FIGHT AGAINST THE MOST HORRIFIC SERVICE IMAGINABLE. WE ARE EXHAUSTED FROM OUR INTERACTION WITH CELL-C FIBRE SINCE THEY TOOK OVER OUR FIBRE LINE LAST YEAR FROM ICONNECT. THEY HAVE NOT SENT US ONE INVOICE SINCE OCTOBER 2018 AND EVERY SINGLE INDIVIDUAL WE HAVE SPOKEN WITH AT THE ORGANISATION IS COMPLETELY CLUELESS ABOUT HOW TO SORT OUT AN ISSUE SO BASIC AS ISSUING MONTHLY INVOICES SO WE CAN MAKE PAYMENT!!! I DO NOT HAVE THE ENERGY AT THIS POINT TO DESCRIBE ALL THE INTERACTIONS - THERE HAVE BEEN TOO MANY. THE ISSUE IN QUESTION IS SIMPLE AND THE COMPANY IS UNABLE TO JUST SEND MONTHLY INVOICES - THAT SAYS A LOT ABOUT THEIR OPERATIONS. IT IS DEFINITELY A BADLY RUN COMPANY, THERE IS EVIDENT LACK OF MANAGEMENT AND EMPLOYMENT NEGLIGENCE. THEY CONTINUE TO SEND ABSURD EMAILS, THE LAST ONE (19 JUNE 2019) READING "Please note that the reason you not receiving invoice is beceause the service migrated from iconnect has been cancelled for billing yet active on the data service part. Kindly advise if you still need the service active so we can act on it accordingly". THEY DO NOT EVEN KNOW WHAT THEY ARE TALKING ABOUT OR WHO THEY ARE TALKING TO. IT IS INSULTING. IT IS LIKE SOMEONE IS SEEING THE PROBLEM FOR THE 1ST TIME EVERY TIME. AFTER MANY COMPLAINTS WE FINALLY RECEIVED A STATEMENT 1 DAY AGO SHOWING THAT 2 INVOICES HAVE BEEN LOADED ON TO OUR ACCOUNT, BUT WE HAVE NEVER RECEIVED THEM!!! NOTHING WAS EVER CANCELLED, WE ARE JUST ASKING FOR OUR INVOICES, CELL-C FIBRE!!!!!!!!!!!!!! AND FOR YOU TO FIX THE INCORRECT ADDRESS YOU HAVE WRITTEN DOWN IN OUR ACCOUNT FROM YOUR BADLY-HANDLED MIGRATION OF SERVICES FROM ICONNECT. NOT ROCKET SCIENCE - YOU DROWN IN A GLASS OF WATER DAILY.